The fast evolution of chatbot technology has paved the way for a new form of HR support: a virtual assistant who can be relied upon for answers and advice on-demand, bridging the gap between education and technology to provide the staff with an interactive, personalised learning experience. 

From testing the behaviour of a learner to tracking and reporting on progress, chatbots can play a key role in enhancing the skills of an individual - but that's not all. By adapting their approach to suit the unique needs of a learner, AI chatbots can create a sense of safety and support for each member of staff.

This ultimately removes the fear of asking asking "stupid" questions and the sense of embarrassment from asking a question that you've asked in the past - after all, sometimes all we need is a quick reminder!